This Privacy Policy describes how Nepal Royal Tourism Holiday Pvt. Ltd., a travel and tour agency operating in Nepal, collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We may collect personal information from you when you use our website or book our services. This may include Name, Address, Email Address, Phone Number, Passport Information, Payment details.

We collect this information when you voluntarily provide it to us, such as when you fill out a booking form or contact us through our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your bookings and reservations.
• To communicate with you about your bookings and any changes to our services.
• To send you promotional offers and updates about our services, with your consent.
• To comply with legal obligations.

Data Security

We take the security of your personal information seriously and take measures to protect it from unauthorised access, disclosure, alteration, or destruction. We use industry-standard encryption for online transactions and restrict access to your personal information to authorised personnel only.

Financial Protection

We assure financial security for your adventure, which typically involves a significant upfront payment. Recognising the inherent risks involved when trusting a new company, we want to provide you with peace of mind. Rest assured, we are a fully bonded trek operator authorised by a multitude of Nepalese governmental bodies, including the Nepal Government, Company Registration Office, Tourism and Civil Aviation Department, Nepal Tourism Board, Industry Department, Taxation Office, and Nepal National Bank. Additionally, we maintain affiliations with esteemed organisation’s such as the Trekking Agencies’ Association of Nepal (TAAN), Kathmandu Environmental Education Project (KEEP), and Nepal Mountaineering Association (NMA). These affiliations underscore our commitment to financial protection and our dedication to ensuring a safe and rewarding adventure for you.

Retention and Deletion

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When your personal information is no longer needed, we securely delete or anonymise it.

Your Rights

You have the right to access, correct, or delete your personal information. If you have any questions about your personal information or would like to exercise your rights, please contact us at info@nepalroyaltreks.com or +977-9843098218 (WhatsApp).

Cookies and Tracking

We may use cookies and other tracking technologies on our website to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your web browser settings.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes to this policy by posting a notice on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at [info@nepalroyaltreks.com or +977-9843098218 (WhatsApp).